Gain in depth knowledge of Phillip Island and San Remo that will enhance not only personal customer service skills but will ensure our visitors have the best possible experience.
Professional development.
Networking opportunities
Special offers for Tourism Ambassadors at participating businesses to increase product knowledge
Participants will earn module certificates and upon course completion receive an Tourism Ambassador certificate and lapel pin.
Benefits as Business
Tourism Ambassadorship , unlike training, is ongoing for your staff and provides lasting value to not only your business but the industry and the visitors and tourists it serves.
Knowledgeable staff that will play a key role in enhancing customer relations , leading to business growth.
Build knowledge about running great tourism businesses
Increase profit in community
Sample Content
Q:
Approximately how many penguins live on Phillip Island?